Terms of Trade

  1. Definitions

    1. Kropps” means Kropps Mechanical Car Care Pty Ltd T/A Kropps Mechanical, its successors and assigns or any person acting on behalf of and with the authority of Kropps Mechanical Car Care Pty Ltd T/A Kropps Mechanical .

    2. Customer” means the person/s buying the Goods as specified in any invoice, document or order, and if there is more than one Customer is a reference to each Customer jointly and severally.

    3. Goods” means all Goods or Services supplied by Kropps to the Customer at the Customer’s request from time to time (where the context so permits the terms ‘Goods’ or ‘Services’ shall be interchangeable for the other).

    4. Price” means the Price payable for the Goods as agreed between Kropps and the Customer in accordance with clause 2 below.

  1. Price and Payment

    1. The Price shall be as indicated on invoices provided by Kropps to the Customer in respect of the Goods supplied.

    2. Time for payment for the Goods shall be of the essence and will be stated on the invoice, quotation, or any other order forms. If no time is stated then payment will be due seven (7) days following the date of the invoice.

    3. Unless otherwise stated the Price does not include GST. In addition to the Price the Customer must pay to Kropps an amount equal to any GST Kropps must pay for any supply by Kropps under this or any other agreement for the sale of the Goods. The Customer must pay GST, without deduction or set off of any other amounts, at the same time and on the same basis as the Customer pays the Price. In addition the Customer must pay any other taxes and duties that may be applicable in addition to the Price except where they are expressly included in the Price.

  1. Risk

    1. Risk of damage to or loss of the Goods passes to the Customer on Delivery and the Customer must insure the Goods on or before Delivery.

    2. If any of the Goods are damaged or destroyed following delivery but prior to ownership passing to the Customer, Kropps is entitled to receive all insurance proceeds payable for the Goods. The production of these terms and conditions by Kropps is sufficient evidence of Kropps’ rights to receive the insurance proceeds without the need for any person dealing with Kropps to make further enquiries.

    3. Kropps will accept no responsibility for valuables or other items left in the Customer’s vehicle. It is the Customer’s responsibility to remove any valuables from the Customer’s vehicle prior to servicing/repair.

  1. Title to Goods (including any incidental items supplied as part of any Services)

    1. Kropps and the Customer agree that ownership of the Goods shall not pass until:

      1. the Customer has paid Kropps all amounts owing to Kropps; and

      2. the Customer has met all of its other obligations to Kropps.

    2. Receipt by Kropps of any form of payment other than cash shall not be deemed to be payment until that form of payment has been honoured, cleared or recognised.

    3. It is further agreed that:

      1. until ownership of the Goods passes to the Customer in accordance with clause 4.1 that the Customer is only a bailee of the Goods and must return the Goods to Kropps on request.

      2. the Customer holds the benefit of the Customer’s insurance of the Goods on trust for Kropps and must pay to Kropps the proceeds of any insurance in the event of the Goods being lost, damaged or destroyed.

      3. the Customer must not sell, dispose, or otherwise part with possession of the Goods other than in the ordinary course of business and for market value. If the Customer sells, disposes or parts with possession of the Goods then the Customer must hold the proceeds of any such act on trust for Kropps and must pay or deliver the proceeds to Kropps on demand.

      4. the Customer should not convert or process the Goods or intermix them with other goods but if the Customer does so then the Customer holds the resulting product on trust for the benefit of Kropps and must sell, dispose of or return the resulting product to Kropps as it so directs.

      5. the Customer irrevocably authorises Kropps to enter any premises where Kropps believes the Goods are kept and recover possession of the Goods.

      6. Kropps may recover possession of any Goods in transit whether or not delivery has occurred.

      7. the Customer shall not charge or grant an encumbrance over the Goods nor grant nor otherwise give away any interest in the Goods while they remain the property of Kropps.

      8. Kropps may commence proceedings to recover the Price of the Goods sold notwithstanding that ownership of the Goods has not passed to the Customer.

  1. Personal Property Securities Act 2009 (“PPSA”)

    1. In this clause financing statement, financing change statement, security agreement, and security interest has the meaning given to it by the PPSA.

    2. Upon assenting to these terms and conditions in writing the Customer acknowledges and agrees that these terms and conditions constitute a security agreement for the purposes of the PPSA and creates a security interest in all Goods and/or collateral (account) – being a monetary obligation of the Customer to Kropps for Services – that have previously been supplied and that will be supplied in the future by Kropps to the Customer.

    3. The Customer undertakes to:

      1. promptly sign any further documents and/or provide any further information (such information to be complete, accurate and up-to-date in all respects) which Kropps may reasonably require to;

        1. register a financing statement or financing change statement in relation to a security interest on the Personal Property Securities Register;

        2. register any other document required to be registered by the PPSA; or

        3. correct a defect in a statement referred to in clause 5.3(a)(i) or 5.3(a)(ii);

      2. indemnify, and upon demand reimburse, Kropps for all expenses incurred in registering a financing statement or financing change statement on the Personal Property Securities Register established by the PPSA or releasing any Goods charged thereby;

      3. not register a financing change statement in respect of a security interest without the prior written consent of Kropps;

      4. not register, or permit to be registered, a financing statement or a financing change statement in relation to the Goods and/or collateral (account) in favour of a third party without the prior written consent of Kropps;

      5. immediately advise Kropps of any material change in its business practices of selling Goods which would result in a change in the nature of proceeds derived from such sales.

    4. Kropps and the Customer agree that sections 96, 115 and 125 of the PPSA do not apply to the security agreement created by these terms and conditions.

    5. The Customer waives their rights to receive notices under sections 95, 118, 121(4), 130, 132(3)(d) and 132(4) of the PPSA.

    6. The Customer waives their rights as a grantor and/or a debtor under sections 142 and 143 of the PPSA.

    7. Unless otherwise agreed to in writing by Kropps, the Customer waives their right to receive a verification statement in accordance with section 157 of the PPSA.

    8. The Customer must unconditionally ratify any actions taken by Kropps under clauses 5.3 to 5.5.

    9. Subject to any express provisions to the contrary nothing in these terms and conditions is intended to have the effect of contracting out of any of the provisions of the PPSA.

  1. Security and Charge

    1. In consideration of Kropps agreeing to supply the Goods, the Customer charges all of its rights, title and interest (whether joint or several) in any land, realty or other assets capable of being charged, owned by the Customer either now or in the future, to secure the performance by the Customer of its obligations under these terms and conditions (including, but not limited to, the payment of any money).

    2. The Customer indemnifies Kropps from and against all Kropps’ costs and disbursements including legal costs on a solicitor and own Customer basis incurred in exercising Kropps’ rights under this clause.

    3. The Customer irrevocably appoints Kropps and each director of Kropps as the Customer’s true and lawful attorney/s to perform all necessary acts to give effect to the provisions of this clause 6 including, but not limited to, signing any document on the Customer’s behalf.

  1. Default and Consequences of Default

    1. Interest on overdue invoices shall accrue daily from the date when payment becomes due, until the date of payment, at a rate of two and a half percent (2.5%) per calendar month (and at Kropps’ sole discretion such interest shall compound monthly at such a rate) after as well as before any judgment.

    2. If the Customer owes Kropps any money the Customer shall indemnify Kropps from and against all costs and disbursements incurred by Kropps in recovering the debt (including but not limited to internal administration fees, legal costs on a solicitor and own Customer basis, Kropps’ Contract default fee, and bank dishonour fees).

    3. Further to any other rights or remedies Kropps may have under this contract, if a Customer has made payment to Kropps by credit card, and the transaction is subsequently reversed, the Customer shall be liable for the amount of the reversed transaction, in addition to any further costs incurred by Kropps under this clause 7 where it can be proven that such reversal is found to be illegal, fraudulent or in contravention to the Customer’s obligations under this agreement .

  1. Privacy Act 1988

    1. The Customer agrees for Kropps to obtain from a credit reporting body (CRB) a credit report containing personal credit information (e.g. name, address, D.O.B, occupation, previous credit applications, credit history) about the Customer in relation to credit provided by Kropps.

    2. The Customer agrees that Kropps may exchange information about the Customer with those credit providers and with related body corporates for the following purposes:

      1. to assess an application by the Customer; and/or

      2. to notify other credit providers of a default by the Customer; and/or

      3. to exchange information with other credit providers as to the status of this credit account, where the Customer is in default with other credit providers; and/or

      4. to assess the creditworthiness of the Customer including the Customer’s repayment history in the preceding two years.

    3. The Customer consents to Kropps being given a consumer credit report to collect overdue payment on commercial credit.

    4. The Customer agrees that personal credit information provided may be used and retained by Kropps for the following purposes (and for other agreed purposes or required by):

      1. the provision of Goods; and/or

      2. analysing, verifying and/or checking the Customer’s credit, payment and/or status in relation to the provision of Goods; and/or

      3. processing of any payment instructions, direct debit facilities and/or credit facilities requested by the Customer; and/or

      4. enabling the collection of amounts outstanding in relation to the Goods.

    5. Kropps may give information about the Customer to a CRB for the following purposes:

      1. to obtain a consumer credit report;

      2. allow the CRB to create or maintain a credit information file about the Customer including credit history.

    6. The information given to the CRB may include:

      1. personal information as outlined in 8.1 above;

      2. name of the credit provider and that Kropps is a current credit provider to the Customer;

      3. whether the credit provider is a licensee;

      4. type of consumer credit;

      5. details concerning the Customer’s application for credit or commercial credit (e.g. date of commencement/termination of the credit account and the amount requested);

      6. advice of consumer credit defaults, overdue accounts, loan repayments or outstanding monies which are overdue by more than sixty (60) days and for which written notice for request of payment has been made and debt recovery action commenced or alternatively that the Customer no longer has any overdue accounts and Kropps has been paid or otherwise discharged and all details surrounding that discharge(e.g. dates of payments);

      7. information that, in the opinion of Kropps, the Customer has committed a serious credit infringement;

      8. advice that the amount of the Customer’s overdue payment is equal to or more than one hundred and fifty dollars ($150).

    7. The Customer shall have the right to request (by e-mail) from Kropps:

      1. a copy of the information about the Customer retained by Kropps and the right to request that Kropps correct any incorrect information; and

      2. that Kropps does not disclose any personal information about the Customer for the purpose of direct marketing.

    8. Kropps will destroy personal information upon the Customer’s request (by e-mail) or if it is no longer required unless it is required in order to fulfil the obligations of this agreement or is required to be maintained and/or stored in accordance with the law.

    9. The Customer can make a privacy complaint by contacting Kropps via e-mail. Kropps will respond to that complaint within seven (7) days of receipt and will take all reasonable steps to make a decision as to the complaint within thirty (30) days of receipt of the complaint. In the event that the Customer is not satisfied with the resolution provided, the Customer can make a complaint to the Information Commissioner at www.oaic.gov.au.

  1. General

    1. The failure by Kropps to enforce any provision of these terms and conditions shall not be treated as a waiver of that provision, nor shall it affect Kropps’ right to subsequently enforce that provision. If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired.

    2. These terms and conditions and any contract to which they apply shall be governed by the laws of Queensland, the state in which Kropps has its principal place of business, and are subject to the jurisdiction of the courts in that state.

    3. Kropps shall be under no liability whatsoever to the Customer for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Customer arising out of a breach by Kropps of these terms and conditions (alternatively Kropps’ liability shall be limited to damages which under no circumstances shall exceed the Price of the Goods).

    4. The Customer shall not be entitled to set off against, or deduct from the Price, any sums owed or claimed to be owed to the Customer by Kropps nor to withhold payment of any invoice because part of that invoice is in dispute.

    5. The Customer warrants that it has the power to enter into this agreement and has obtained all necessary authorisations to allow it to do so, it is not insolvent and that this agreement creates binding and valid legal obligations on it.

All the staff are warm, friendly and willing to take the time to explain things in a way we can understand. The service is of a very high standard, and you’re not treated like just another number.

Tammy Fitzgerald & Leum

"A fantastic experience with such a high quality of service. No.1 Mechanic in Ipswich for such an affordable price."

Angela Graham